Privacy & Policy


Our Commitment
We are committed to protecting your privacy. We value the trust that you place in us by providing to us your personal data and we are committed to taking all reasonable precautions to protect your personal data from misuse and keeping it secure by complying with all applicable data protection laws and regulations in Cambodia, as amended from time to time. We regularly review this Privacy Policy and may revise it from time to time. Please read on for more details on how we collect, use, transfer and retain your personal data.

Provision of Your Personal Data Contract To facilitate the full processing and operation of our app, you are required to provide some personal information to us to help facilitate the full usage of our mobile application. However, your personal data that you provide shall be guarded with strict privacy care and will not be used by or sold to any other third party without your consent.

The Types of Personal Data We Collect The types of personal data we collect may include: your name, telephone number, email address, home, mailing, billing or delivery address, your dates of birth, your payment and credit card information and other personal data you voluntarily provide to us; and IP address, real-time geographic location data, browser settings, browsing records and other Internet log on information of your computer or mobile device.
Purposes of Collection

Your personal data may be used for one or more of the following purposes
1. Communicating with you
2. Verifying your identity and any accounts you have with us
3. Administrating any membership or other marketing, promotional or corporate programs that you participate in
4. Processing your orders for products and services you place with us (including maintaining your shopping cart on our mobile application, billing and payments)
5. Handling and responding to your inquiries, suggestions or complaints
6. Developing new products and services
7. Conducting customer surveys
8. Providing you with tips on personal care and grooming
9. Conducting data, research, statistical and behavioral analysis to help us better understand and to improve our services and products
10. Customizing our mobile application and its contents to your particular preferences
11. With your consent, conducting direct marketing activities
12. Any other purposes directly related to any of the above purposes.

Retention of Personal Data
We will retain your personal data for as long as it is necessary to fulfill the Purposes for which the personal data is to be used and delete any of your personal data that we have stored as soon as reasonably practicable, subject to, or where otherwise required by law or permitted by law.

Direct Marketing
We intend to use your personal data for direct marketing including:
1. Marketing our products and services, activities, contests, promotional offers (benefits and privileges), special events and any other information which we think may be of relevance, or sending out free product samples;
2. Marketing products and services, activities, contests, promotional offers (benefits and privileges) and special events of our vendors, business partners or third party service providers.
3. Conducting researches and evaluation.

Such marketing activities may be provided to you in various methods in accordance with the personal data you provide to us, including advertisement, postal mail, telephone call, email, text or messages on your mobile devices.

Protection of Information
To protect your personal data while you are using our mobile application, we use sophisticated encryption technology and secured servers to keep your personal data safe. All your ordering information is protected during transmission, which encrypts the information that you input so that it cannot be read in transit. Other security measures include restricting access to personal data to employees who have a need to use the data and who have been trained to handle such data properly and observe confidentiality. No unauthorized access will be allowed.

Websites of Third Parties
This Privacy Policy only applies to our mobile application, and us but not to any other third parties. When you click on links or ad banners that take you to either third parties’ websites or websites of companies associated with us, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, we do not accept responsibility for any actions taken by third parties outside our mobile application.

Changes to Privacy Policy
We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on our iOneCard app. We encourage you to visit frequently to stay informed of our most updated version.